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Kitchen Appliance Brand Lēvo Boosts Sales Through Chatbot

Denver-based kitchen appliance brand Levo, known for its patented herbal infusion technology, saw an uptick in sales thanks to its generative artificial intelligence chatbot, Herb. “Approximately 30% of our customer interactions with Herb involve effective upselling strategies,” said Chrissy Bellman, Levo founder and CEO. The company wouldn’t share specifics. Brands are increasingly adopting gen AI…

There’s No ‘Vs.’ Between Brand and Performance Marketing

At a panel entitled “Brand vs. Performance,” the brand marketing, performance marketing and “versus” portions of that thesis were all up for debate. As SeaWorld Parks & Entertainment chief marketing and communications officer Marisa Thalberg told ADWEEK community editor Luz Corona during the Outlook 2024 event, “versus” presents short-term sales–“performance”–and long-term brand building as not…